I'm looking through hotel reviews today, which is always a dicey prospect. The great thing about the Internet and sites like TripAdvisor is the feedback you can get from past guests. The bad thing is how often many of them will vary greatly on just one hotel. You're forced decide whether the good reviewers were just extremely forgiving or if the bad reviewers have a major stick up their ass about everything.
One hotel I came across had an even split of three outstanding reviews and three hell-on-earth reviews. But I had to laugh at the last one, as perhaps this guy simply does just love to complain. How else to explain his going there twice.